FAQs

What is the Tufenkian Custom Rug Program?

Apr 18, 2018

What do we do?   The Tufenkian Custom Program offers our customers the ability to customize a rug by either modifying existing programmed rugs in construction, design, scale, color, or shape, or else by creating their own design in original colors and unique shapes.  We offer endless possibilities with custom designs, shapes, and dyed colors. Our color library alone contains over 1,200 colors, 450 of which are represented in our current collection of rugs. Additionally, we can value engineer rugs by moving into a different construction, like switching out silk for bamboo silk for example, to get more in line with price-sensitive projects.  Custom rugs are a large and important part of our business: we produce nearly 1,000 custom rugs...

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The Tufenkian Guide to Pile Height Perfection

May 11, 2017

Making Sense of Rug Pile Types When browsing rug e-commerce sites, you’ve probably come across the term ‘pile’. But often, even the more discerning may not fully understand what it means, and how it may affect your living space. Let us offer you some added clarity on carpet pile types. In short, ’pile’ refers to the visible tufts of yarn on a rugs surface. Consider the ‘pile’ the face of the rug. Rug pile or carpet pile can be cut or left in loops—thick or thin, soft or coarse. The following is a dissection of prominent pile types, detailing all you need to know about each, as well as which will best suit your space and lifestyle. Type: As we...

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How do I use your Wishlist feature when shopping for rugs?

May 08, 2017

One of the most valuable tools on our website is the ability to tag items as 'Favorites'. Rugs tagged as a Favorite are saved to your Wishlist, and you can create as many lists as you like! To create a Wishlist, simply click the heart icon found in any product's detail page. To access this list, click again on this heart icon. In the lists page, you can create as many different lists as you need; access Your Lists by clicking on this link. To add items to any list, simply select that list and then start shopping! For members of the trade working on several projects at once, this can be a useful way to organize by project or client;...

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What is the Tufenkian Online Rewards and Referral Program?

Apr 25, 2017

To receive a complimentary 2x3 rug: purchase an area rug size 6x9 or larger from our Sale, Clearance or Vault collections and receive a free 2x3 rug, valued at up to $375.00, with purchase. This is the perfect opportunity to coordinate areas of the home using heirloom-quality, handcrafted area rugs. Use coupon code FREE2X3 when placing your order online or mention when ordering by phone at 877.314.0888. Choose from any 2x3 available for sale online at Tufenkian.com, with a value of up to $375.00. Design styles are varied and with options in many of our design categories, you're sure to find the perfect coordinate with your 6x9 or larger purchase. Offer may not be combined with any other offer or...

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What is the history of rug making in Armenia?

Apr 25, 2017

Marco Polo, in his 13th century account of travels through ancient Armenia, commented that, “…the population consisted of three classes. The Turkomans, who worship Mohammed are a crude people, completely uneducated. They live in the mountains or other virtually inaccessible places which offer good grazing land for their cattle, their sole livelihood…The other…Classes are made up of Greeks and Armenians, living in cities and in permanent settlements and earning their livelihood from commerce and trade. It is here where the best and most beautiful carpets are produced as well as silk of crimson and other splendid colors.”Armenian sources refer to carpets being used to adorn the floors and walls of churches from the 5th century, and describe their use for...

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