FAQs

What is pile height and why is it important?

May 11, 2017

A Guide to Pile Height Pile is a common term found when searching rug e-commerce sites, but what does rug pile mean? Rug pile refers to the visible tufts of yarn on a rug’s surface. In other words, the pile is the face of the rug. Rug pile can be cut or left in loops, thick or thin, soft or coarse. Here’s a breakdown of the different kinds of pile and what you need to know about each. Type Rug pile comes in two varieties: cut and loop. Cut pile is the more common of the two styles and describes tufted rugs with clipped yarn loops. Cut-pile carpets are soft and dense, making them perfect for areas where bare feet...

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How do I use your Wishlist feature when shopping for rugs?

May 08, 2017

One of the most valuable tools on our website is the ability to tag items as 'Favorites'. Rugs tagged as a Favorite are saved to your Wishlist, and you can create as many lists as you like! To create a Wishlist, simply click the heart icon found in any product's detail page. To access this list, click again on this heart icon. In the lists page, you can create as many different lists as you need; access Your Lists by clicking on this link. To add items to any list, simply select that list and then start shopping! For members of the trade working on several projects at once, this can be a useful way to organize by project or client;...

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What is the Tufenkian Online Rewards and Referral Program?

Apr 25, 2017

To receive a complimentary 2’x3’ rug: purchase an area rug size 6’x9’ or larger and receive a free 2’x3’ rug, valued at up to $375.00, with purchase. This is the perfect opportunity to coordinate areas of the home using heirloom-quality, handcrafted area rugs. Use coupon code REWARDS when placing your order online or mention when ordering by phone at 855.315.9729. Choose from any 2’x3’ available for sale at Tufenkian.com, with a value of up to $375.00. Design styles are varied and with options in many of our design categories, you're sure to find the perfect coordinate with your 6x9 or larger purchase. Offer may not be combined with any other offer or additional rug discount incentive. Free 2’x3’ rug may...

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What is the history of rug making in Armenia?

Apr 25, 2017

Marco Polo, in his 13th century account of travels through ancient Armenia, commented that, “…the population consisted of three classes. The Turkomans, who worship Mohammed are a crude people, completely uneducated. They live in the mountains or other virtually inaccessible places which offer good grazing land for their cattle, their sole livelihood…The other…Classes are made up of Greeks and Armenians, living in cities and in permanent settlements and earning their livelihood from commerce and trade. It is here where the best and most beautiful carpets are produced as well as silk of crimson and other splendid colors.”Armenian sources refer to carpets being used to adorn the floors and walls of churches from the 5th century, and describe their use for...

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What materials do you use in your rugs?

Apr 25, 2017

Wool Known for its soil and stain resistance, long-term appearance retention, color retention, and texture recovery, wool is popular for its practicality and also provides numerous environmental benefits. It is flame-resistant, mildew resistant, and water repellant. Wool is by far the safest choice in homes, hotels, offices, and commercial spaces to guard against the danger of fire, as it is the only fiber that naturally resists flaming. Unlike many man-made fibers, which often melt and stick when on fire, wool smolders or chars instead of bursting into flame. Wool normally self-extinguishes when the flame source is removed.   Not only does wool repel water, it can also hold moisture without mildewing. This is an important quality since mold and mildew...

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